Privacy Policy

Your Privacy Matters

At Bauer's German Auto Service, we are committed to protecting your privacy and handling your personal information with care and transparency.

Last Updated: January 1, 2024

Information We Collect

Personal Information

We collect personal information that you provide to us when you:

  • Schedule an appointment or service
  • Contact us via phone, email, or our website
  • Subscribe to our newsletter
  • Visit our facility

Vehicle Information

To provide automotive services, we collect information about your vehicle including:

  • Make, model, year, and VIN
  • Service history and maintenance records
  • Diagnostic information and repair details

Website Usage Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website information
How We Use Your Information

We use the information we collect for the following purposes:

  • Providing automotive services and repairs
  • Scheduling and confirming appointments
  • Communicating about your vehicle's service needs
  • Maintaining service records and warranty information
  • Sending service reminders and maintenance notifications
  • Improving our services and customer experience
  • Complying with legal and regulatory requirements
Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • With service providers who assist us in business operations (under strict confidentiality agreements)
  • In connection with a business transfer or merger
  • To protect our rights, property, or safety, or that of our customers
Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure storage of physical and digital records
  • Access controls and employee training
  • Regular security assessments and updates
  • Encrypted transmission of sensitive data
Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we have about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Portability: Request transfer of your data to another service provider
Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

(240) 960-1884
fabricebauer86@gmail.com

7596 Annapolis Road

Lanham, MD 20706, USA